When the machine is packed and loaded, our engineers will design the optimal packing scheme to save space and save freight for customers.

Customers who choose remote training: After the machine arrives at the customer's factory, we will keep in touch with the customer and provide solutions in time if necessary to ensure the smooth start of the machine. After the customer uses the machine, if the customer has any questions, we will respond and solve them as soon as possible.

Customers who choose on-site installation: After the equipment arrives at the site, we will send a professional engineering service team to be responsible for the installation, commissioning and training of the overall project (including system operation and equipment maintenance, etc.). We will be in charge until the user can successfully complete everything on their own without any issues.

In the subsequent use of the product, if there is any problem, we will respond and solve it in the shortest possible time.

At the same time, our extrusion machine technology has been updated. If there is any new update, we will inform our customers in time, and provide product upgrade service for old machines when needed.